System Administration

System administration involves the following for each CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. component:

• Deployment

  CMP uses Ansible automated deployment to deploy CMP components.

• Starting

  CMP installs the following services:

  Component	Service Name
  Database Server	postgresql-16
  Identify Server	wso2is
  JBoss server instances. Required for: AgentView Interface Layer Published Interface Layer SOAP Web Services Application Business Configuration	eap7-standalone
  JBoss Web Server instances. Required for: AgentView application Webswing Identity Server Customised Login AgentView Servlet	jws5-tomcat
  Role Extender	role-extender
  SABRE Server	sabre-server
  Administration Console	sabre-console
  REST WS	rest-ws

  All CMP 8.22 components are configured to start as systemd Systemd is a system and service manager for Linux operating systems. It provides a number of features such as parallel startup of system services at boot time, on-demand activation of daemons, or dependency-based service control logic. In Red Hat Enterprise Linux 7, systemd replaces Upstart as the default init system. services. The standard systemctl command should be used to start or restart the component services.

• Stopping

  The system is designed to run continuously so resources are available to users 24/7. Occasionally, shutting down or rebooting a system is necessary because of a system configuration change, a scheduled maintenance event, or a power outage.

  When shutting down a system or system component:

  • Ensure you have the correct privilege to do so, for example by using the sudo command to assume root user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. privilege.
  • Use a standard monitoring tool to check whether users are using the system or component. Depending on the situation, either request that the users log off or warn the users and use the appropriate tool to log them off.
  • Execute the appropriate command to shut down the system or component.

• Monitor Status

  For CMP component services, you can use the systemctl status command status to check the status of a service and whether it needs to be stopped or restarted.

• Configuration

  For installation and deployment of components, default values are provided for component properties in the inventory file that describes the configuration of the target hosts. It is also recommended that the Installation Configuration tool is used to prepare the inventory file.

  If you have strong reasons to do so, you can prepare the file manually and/or also alter property values to values other than the default. This must only be done by experienced persons who thoroughly understand the consequences of their actions. If you alter the configuration of components post-installation, the same caveat applies.

• Log files

  Log files are created for each CMP component during installation. The location for the log files is supplied in the summary file which is created at the end of the installation process. For more information, see the Summary File topic in the CMP Installation Guide.

• Troubleshooting

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